Payment/Billing

While you are a patient at HSHS St. Joseph's Hospital, your primary focus should be your health. We realize you may also be concerned about the financial aspects of your treatment or hospitalization.


If you have any questions regarding your hospital bill, please contact our designated Patient Representatives. They can help you in person, at the Cashier's office or by phone. We want to make working with us (HSHS St. Joseph's Hospital's Patient Financial Services) as easy and convenient as possible. 

Phone: 715-717-4141

Hours: 8am to 4:30pm Monday to Friday 


Pricing Information

HSHS St. Joseph's Hospital is committed to providing our patients with useful information that will assist them in making informed health care decisions. Please refer to the following website.
View pricing for our services at wipricepoint.org.

Prices listed are what are billed to insurance companies, Medicare and Medicaid. Uninsured patients can apply for financial assistance through HSHS St. Joseph's Hospital's Financial Assistance program.
View more information.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Patient Financial Services department at (715) 717-4141.

Online Bill Pay


Insurance Billing

As a courtesy to our patients, the hospital will submit bills to your insurance company and will follow the processing of your claim. However, it may be necessary for you to contact the insurance company to expedite payment. Remember that your policy is between you and the insurance company. It is the patient's responsibility and obligation to ensure that hospital bills are paid promptly, regardless of pending litigation resulting in an injury caused by a third party. You have final responsibility for your bill.

See the insurance plans and networks we work with.


Balances Due After Insurance

You are responsible for any deductible, co-insurance or non-covered services identified by your insurance company. After the insurance payment has been processed by the Hospital, you will receive a statement of the remaining amount due.


Uninsured Patients

  • The hospital is committed to providing quality health care to every person in need regardless of ability to pay.

  • Patients without insurance receive a 25% uninsured discount, which is reflected on the patient statement.

For more information, please contact Patient Financial Services at (715) 717-4141.


Payment Options

  • Cash, check and credit, including Visa, Mastercard, Discover, and American Express. Payment in full due 30 days from first statement.

  • A short-term payment plan

  • Health Services Financing: If you need more time to pay your balance, Hospital Sisters Health System offers a completely paperless, 0.0% interest rate on terms up to 60 month (five years) through Commerce Bank. Enrollment can be done over the phone by contacting our Customer Service at (715) 717-4141.

  • Financial Assistance: A hospital-based financial assistance program provides full or partial reductions to patients who are not able to meet their obligations and who meet certain income and asset criteria. Contact Patient Financial Services at 715.717.4141 for an application. Click here for more information about our Financial Assistance program and view the Frequently Asked Questions.


Physician Bills

Your hospital bill does not include fees from your attending physician, surgeon, radiologist, anesthesiologist, pathologist or emergency physician. You will receive a separate bill from these physicians. If you have questions regarding any of your physician's bills, please call the telephone number printed on the physician's bill.

FINANCIAL ASSISTANCE

HSHS St. Joseph's Hospital is guided by the mission of the Hospital Sisters of the Third Order of St. Francis to provide for the health care needs of all people, at all times, regardless of their ability to pay.

If you do not have insurance or if you anticipate difficulty paying your account, contact the Patient Financial Services upon admission, during your stay, or at the time of discharge to make payment arrangements.

A payment plan can be set up to help you pay your charges. If you do not pay your financial obligation or fail to contact Patient Financial Services a collection agency will contact you. If you cannot comply with the agreed upon financial arrangement, it is your responsibility to contact Patient Financial Services at (715) 717-4141.


FOR MORE INFORMATION

View Billing & Financial
Assistance FAQs.

Learn more about your bill.

Patient Financial Services
8 AM - 4:30 PM, Monday - Friday
Call (715) 717-4141
Send us an email.